Zach’s Blog

Work as Community

work-as-community-zach-mercurio

I can’t forget the smell, like the aftermath of banging two rocks together as a kid. This time, it was the reek of the driver’s side of my pickup scraping across the asphalt after it flipped. Pieces of glass sprayed my face and settled in my weekend slip-on shoes. The right side of my face … Read more

Filling The ‘Meaning Deficit:’​ Why Meaningful Work Will Be More Vital in a Post-COVID World

Meaningful-Work-Zach-Mercurio

As people “return to work” during the COVID-19 pandemic, employers should be ready to address a hidden issue: a meaning deficit. Historically, every significant disruption of how we work inflicted profound distress flamed by existential crises and the search for meaningfulness. At the height of the second Industrial Revolution, in 1897, sociologist David Émile Durkheim … Read more

It’s Time to Stop Dehumanizing Frontline Workers

frontline workers zach mercurio

Last year, in an airport restroom, I saw a man crumple a paper towel and throw it toward a trash can attached to a janitor’s cleaning cart. It bounced off the rim and dropped to the floor, right next to the janitor’s boot. The two exchanged glances and the man walked out the door, leaving … Read more