Zach’s Blog

It’s Time to Stop Dehumanizing Frontline Workers

frontline workers zach mercurio

Last year, in an airport restroom, I saw a man crumple a paper towel and throw it toward a trash can attached to a janitor’s cleaning cart. It bounced off the rim and dropped to the floor, right next to the janitor’s boot. The two exchanged glances and the man walked out the door, leaving … Read more

How to Connect Your People to Purpose and Why It’s Vital

purpose-in-work

If you’ve read the many workplace psychology studies and whitepapers published over the past decade, you probably know that a sense of purpose in work is important. Studies show that when people believe that their work matters, they’re four times more likely to be engaged, are more motivated, learn faster, and are more fulfilled. But do you know how to … Read more

Everyday Purpose: How to Find Meaning in the Mundane

how-to-find-meaning

If most of your day is spent doing mundane tasks, you’re not alone. And there’s hope, studies show we can actually learn how to find meaning in the everyday. Surveys find that almost 60 percent of the average person’s day is spent on routine details like paperwork, e-mail, informal conversations, or planning and being in … Read more