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To Become a Better Leader, Change the Way You See People

When my second son was born, he didn’t open his eyes. The nurse told us it was normal; some newborns take longer to part their eyelids. Through excited and exhausted anxiety, I believed her. But by the third day, we hadn’t looked into Jaxon’s distinct green eyes. We started making appointments with specialists. Jax is …

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The Art and Science of Noticing Others: How to Become Better at Making People Feel Seen

Consider the people who comprise your routines. Who do you need to notice more? Noticing is the act of seeing someone’s uniqueness and showing an interest in their full life. Feeling noticed is the opposite of feeling invisible, the inverse of being forgotten. When others pay attention to us and remember us, our essential lives’ …

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How to Ask More Meaningful Questions

Every day I picked my preschooler up from school and asked him the same question: “Hey, what did you do today?” Every day I got the same response: Silence. As a researcher, I’ve learned that the quality of the answers we get is usually proportionate to the quality of the questions we ask. I acknowledged …

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