Zach’s Blog

The Science of Mattering: Why Feeling Significant Is So Significant

science-of-mattering-zach-mercurio

Think about the first time you realized you mattered. What happened? How did you feel? Chances are your moment of mattering impacted and moved you. Most likely, you felt important because of what someone else said or did. Feeling significant is a basic human desire and a critical factor for mental, emotional, and physical well-being in life, school, and … Read more

It’s Time to Stop Dehumanizing Frontline Workers

frontline workers zach mercurio

Last year, in an airport restroom, I saw a man crumple a paper towel and throw it toward a trash can attached to a janitor’s cleaning cart. It bounced off the rim and dropped to the floor, right next to the janitor’s boot. The two exchanged glances and the man walked out the door, leaving … Read more

How to Connect Your People to Purpose and Why It’s Vital

purpose-in-work

If you’ve read the many workplace psychology studies and whitepapers published over the past decade, you probably know that a sense of purpose in work is important. Studies show that when people believe that their work matters, they’re four times more likely to be engaged, are more motivated, learn faster, and are more fulfilled. But do you know how to … Read more